StartCARE: A Network Diagnostic Tool for start.ca Customers
StartCARE is a free Android app developed by RouteThis that allows start.ca customers to run network tests and diagnostics and share them with support representatives. The app is designed to help resolve issues quickly so customers can fully enjoy their internet package. Additionally, with customer permission, start.ca support agents can connect to the customer's modem to run tests and fix settings.
StartCARE offers a variety of network tests and diagnostics, including ping tests, download and upload speed tests, and traceroutes. The app also provides detailed information about the customer's network, such as IP address, gateway, DNS server, and Wi-Fi signal strength. It is worth noting that the app requires location permission to access additional network data.
Overall, StartCARE is a useful tool for start.ca customers experiencing network issues. It provides detailed information about the network and allows customers to share that information with support representatives to quickly resolve any issues.
